Privacy Policy for ScaleChart
Last updated: 21.5.2026
1. Introduction
ScaleChart ("we", "our", or "us") is committed to protecting the privacy of our merchants. This Privacy Policy explains how we collect, use, and handle information when you install and use the ScaleChart app for Shopify.
2. Data We Collect
We collect and process the following types of information:
- Shop Information: When you install the app, we receive your shop's domain name and internal Shopify identifiers to authenticate your account.
- Product Information: We access your product list to allow you to assign size charts to specific products.
- App Settings: We store the size charts and configuration settings you create within the app.
3. Data We Do NOT Collect
ScaleChart does not collect or store sensitive customer data such as:
- Customer names, emails, or phone numbers.
- Payment information or credit card details.
- Individual customer order histories.
4. How We Use Information
We use the information we collect solely to provide and improve the services of the app, including:
- Authenticating your store and providing access to the dashboard.
- Displaying the correct size charts on your store's product pages.
- Ensuring the performance and reliability of the app.
5. GDPR and Data Protection
We fully comply with Shopify's GDPR mandatory webhooks. If you uninstall the app, we automatically delete your session data from our database in accordance with Shopify's data protection requirements.
6. Contact Us
If you have any questions about this Privacy Policy, please contact us through the Shopify Partner Dashboard.